Why is the Password Reset email link Expired?

If you get the message that your password reset is expired there can be 2 reasons.

  1. You waited too long to use the reset link. (active for 30 minutes)
  2. You have requested a password reset more than 1 time, and the first email with a link expired the second you requested another password reset. Please wait for the last email to come in, and that link will be valid.

If you are still experiencing issues, please contact Customer Care team and they can help you.

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